There are several ways you can get help with things:

  • Browse the entries listed under FAQs   Most answers are fully visible but where the question is shown like this it’s a link to a longer answer; a short excerpt or summary tells you what to expect.
  • Use the Search function in the navigation bar to locate information by entering keywords
  • If you have a question that isn’t answered in the FAQs and you can’t find what you need by searching, or you want to get in touch for any other reason, you can email us. will reach us … is best though. It’s not compulsory, but if you do send an email consider providing a contact phone number too, in case the response is complex or requires a discussion. We don’t provide a contact number for ourselves here for obvious reasons! Alternatively you can use the contact form on the right.
Another less effective alternative would be to shout really REALLY loudly. Remember, we’re in Manchester in the United Kingdom so if you’re trying this from abroad, you’ll have to be pretty loud!
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